Service Engineer
гр. София,
Bulgaria
Work at Polimex
You maintain our customers' running systems - diagnostics, repair and configuration, in the service center and on site.
iCON controllers are our own design and manufacture - that is why warranty and out-of-warranty repairs are done in Bulgaria, with spare parts available without waiting for imports.
Role Profile
What You Will Work With
Controllers and readers in the service center, the Andromeda Pro management software and the Polimex Cloud platform - and customers who rely on their system working every day.
Warranty and ServiceWhat you will do
- Diagnostics and repair of controllers, readers and peripherals - in the service center and on site.
- Warranty and out-of-warranty repairs.
- Configuring the access control and time attendance software - Andromeda Pro and Polimex Cloud.
- Assisting customers by phone and remotely.
- Working with the installation team on new sites.
What we are looking for
- Technical education (electronics, automation, computer systems) or service experience.
- Category B driver's license.
- Patience with customers and the ability to explain things simply.
Nice to have
- Experience with computer networks (IP, LAN).
years on the market
iCON controllers manufactured
systems installed
9001 and 27001
What We Offer
Beyond the salary.
The Full Cycle in One Place
Hardware, software, cloud, ERP - you learn more in 1 year here than in 3 in a narrow role.
Real Responsibility
A small team means your work is visible - to both the customer and the managing director.
Technology, Not Maintaining the Status Quo
From microcontrollers to AI projects - the company invests in new things constantly.
Stability
30+ years on the market, our own products, long-term customers.
How It Works
Apply online
CV + a few sentences on why.
Short call
By phone.
In-person meeting
With the actual team, not just an HR questionnaire.
Response
Always, even if the answer is "no".