---
title: Индустрия "Хотелиерство
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modified: '2026-09-29T09:59:49.025512'
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  en: https://polimex.co/en/industries/hospitality.md
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# Индустрия "Хотелиерство

Industry Solutions - Hospitality

# The Hotel - One Card for the Guest, One System for You

The guest wants everything to be easy: the room, the pool, the bar, the parking. You want everything to be accounted for. The two meet in one card - and in a system that understands it.

[Free Consultation](#contact-form)[View all industries](/en/industries.md)

Cashless solutions for hotels and spas·Own card printing·Service in Bulgaria

![The Hotel - One Card for the Guest, One System for You](/web/image/website.polimex_photo_ind_hospitality)

Today's Pain Points

## Familiar from the Hotel

01

##### Keys, chips, wristbands - chaos

The room with a key, the spa with a wristband, the parking with a ticket. The guest carries a bunch, you maintain three systems.

02

##### Consumption gets lost

The pool bar writes on a slip of paper, the slip never reaches the reception, and checkout becomes a dispute.

03

##### The guest waits, the staff doesn't know

A call from the room or the spa gets lost. An unnoticed guest is a bad review.

04

##### Seasonal staff, no control

High season, new people every week - who showed up, who worked how much, who has access to the beverage storeroom?

Where Everything Stands

## The Hotel

The same cards and one software all the way through - not five separate systems.

###### Reception

one card for the stay

###### Room

access by dates

###### Spa and Fitness

permissions by package

###### Bar

on the card, not in cash

###### Checkout

one bill

The Solution in Practice

## What We Build in a Hotel

HARDWARE

designed, manufactured and maintained by us

###### For the Guest

- One card: room, floor, parking, spa, fitness - permissions per stay
- Cashless payments: the bar and spa charge to the card, and one bill is paid at checkout
- Call system - the guest calls, the staff sees from where
- Cards with your design - we print them at our own facility

SOFTWARE

Odoo with our extensions for Bulgaria

###### For Management

- Staff time attendance - including seasonal staff, by site and shift
- Access control to storerooms, the kitchen and technical rooms
- Consumption report per card - in real time, not at checkout
- On request - Odoo for reservations, warehouse, procurement and accounting

The hardware is our own manufacture. The software is Odoo with our extensions for Bulgaria. One provider for both.

One Day

## One Stay with the System

14:00

check-in: the card opens room 305, the parking and the spa zone - until the checkout date

16:30

a cocktail at the pool: the bartender charges it to the card, no cash by the water

19:00

a call from the spa: the available staff member takes it, the response time is recorded

Checkout

one bill: room, bar, spa. No slips of paper, no disputes, no "I didn't order that" - everything has a time and a place

The Way Forward

## The guest's card feeds the owner's reports

Every purchase and every entry is a record in the system. From there, the path to full management - kitchen and bar warehouse, procurement, staff payroll - is one step, not a new project.

[###### Cashless Payments

Explore](/en/security/solutions/cashless-payments.md)

[###### Nurse Call Systems

Explore](/en/security/solutions/call-systems.md)

[###### Odoo ERP

Explore](/en/odoo-erp.md)

## Frequently Asked Questions

Does it work with our existing locks, or does everything get replaced?

We assess what is already there during the site survey - existing locks and readers are often kept or integrated. We don't sell replacements for the sake of replacement.

What happens when a guest loses their card?

It is blocked immediately and a new one is issued within minutes. The old one opens nothing - unlike a lost key.

Can consumption limits be set per card?

Yes - limits, prepaid packages (all-inclusive mode) or credit until checkout. You set the rules.

How is seasonal staff managed?

Quick card issuance with role-based permissions and an expiry date. When they leave the team - the card stops working. Working time is recorded automatically for payroll.

## How much revenue leaks between the reception and the restaurant?

We show how one card closes the guest's entire stay - from the door to the bill.

Call Us

[+359 2 920 8666](tel:+35929208666)

Monday - Friday, 08:30 - 17:30

- Cashless solutions for hotels and spas
- Own card printing
- Service in Bulgaria

### Request a Free Consultation

We will get back to you within one business day. No obligation.

Name \*

Phone \*

Email

Company or Organization

Number of Rooms- select -up to 3030 - 100over 100

Briefly, what do you need

[Request a Free Consultation](#)

#### Thank you!

We have received your request. We will contact you within one business day.
